Privacy Policy

Kenya Soul Tours is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or make a booking. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information: This includes your name, email address, phone number, payment information, and any other information you provide when making a booking or inquiry.
Usage Data: We collect data about how you interact with our website, such as IP addresses, browser types, and pages visited.
Booking Information: When you make a booking, we collect details about your trip, including destination, travel dates, and number of guests.

2. How We Use Your Information

Kenya Soul Tours uses your information for the following purposes:

To provide and manage our services, including processing bookings and payments.
To communicate with you regarding your booking, services, and any updates.
To personalize your experience on our website.
To improve our website and services based on your feedback.
To send marketing communications (if you have opted-in).
To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties only in the following cases:

With service providers and partners (such as hotels, transportation providers, or tour guides) who assist in providing our services.
If required by law or legal process (such as a subpoena or government request).
If necessary to protect our rights, property, or safety or that of our customers.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather data about usage. You can control the use of cookies through your browser settings.

5. Data Security

Kenya Soul Tours takes the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Object to or restrict the processing of your data.
Withdraw consent at any time (for any processing based on consent).
Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before sharing any personal information.

8. Retention of Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. Changes to This Privacy Policy

Kenya Soul Tours reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Kenya Soul Tours
Email: info@kenyasoultours.com

Thank you for trusting Kenya Soul Tours with your travel experiences. Your privacy is important to us, and we are committed to ensuring that your personal data is handled with the utmost care.